After the scan, Malwarebytes Anti-malware for Mac will display a list of identified threats, SoftwareHandler is surely part of it. Be sure to select all items in the list. Then, click Remove button to clean the computer. Step 6: Remove SoftwareHandler from Homepage and Search Safari. Jun 13, 2019 Uninstall or remove apps and programs There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled.
SoftwareHandler app is another type of browser extension that can be the root for various issues on internet software. It commonly enters the Mac computer without the full knowledge of user. Developers usually propagate SoftwareHandler using dishonest software bundles. Technically, it is hard to pinpoint the exact adware where it is integrated but normally, SoftwareHandler is packed to freeware like tools, utilities, media player, games, and internet speed booster.
In addition to software bundling techniques, SoftwareHandler also spreads online via aggressive pop-up advertisements that masks as valid system warnings. On this scheme, the pop-up claims that Mac user needs to download software update in order to avoid troubles and issues while online. Instead of the software update, SoftwareHandler will be installed on the browser. Due to the applied tactics in forcing the entry towards Mac computers, security professionals categorized the suspicious software as potentially unwanted application (PUA).
After the penetration of SoftwareHandler onto Mac computer, it immediately targets internet browser program including Safari, Google Chrome, or Mozilla Firefox. It commits unsolicited changes to homepage design and search engine. It hijacks online searching of Mac users and instead of legitimate search engine like Google, unknown provider will be in its place to process the search result.
The modifications made on infected internet software would also allow SoftwareHandler to display several kinds of advertisements like pop-ups, redirects, push notifications, and banners. These are not the usual marketing object because web users may encounter too much volume that surpasses the legal quantity and it is definitely an interruption to browsing activities.
To conclude, SoftwareHandler is promoted in misleading way. It claims to boost browsing functions but the reality reveals that it is exploiting browser programs to gain online profit. Therefore, immediate removal of SoftwareHandler is recommended. Full guide to eliminate the threat using manual procedures and system scanning is provided on this page. Be sure to scan Mac computer with legitimate virus and malware removal tools to delete even hidden malicious objects associated to SoftwareHandler adware.
![Mac Mac](/uploads/1/2/6/5/126523905/476307718.jpg)
Procedures to Remove SoftwareHandler from Mac
This area contains comprehensive procedures to help you remove adware and potentially unwanted program from the computer.
Guide on this page are written in a manner that can be easily understand and execute by Mac users.
Step 1 : Quick Fix - Scan the System with Combo Cleaner
Combo Cleaner is a trusted Mac utility application with complete antivirus and optimization features. It is useful in dealing with adware, malware, and PUP's. Moreover, it can get rid of adware like SoftwareHandler. You may need to purchase full version if you require to maximize its premium features.
1. Download the tool from the following page:
2. Double-click the downloaded file and proceed with the installation.
3. In the opened window, drag and drop the Combo Cleaner icon onto your Applications folder icon.
4. Open your Launchpad and click on the Combo Cleaner icon.
5. Wait until antivirus downloads it's latest virus definition updates and click on 'Start Combo Scan' to start removing SoftwareHandler.
6. Free features of Combo Cleaner include Disk Cleaner, Big Files finder, Duplicate files finder, and Uninstaller. To use antivirus and privacy scanner, users have to upgrade to a premium version.
Proceed with the rest of the removal steps if you are comfortable in manually removing malicious objects associated with the threat.
Step 2 : Delete SoftwareHandler from Mac Applications
1. Go to Finder.
2. On the menu, click Go and then, select Applications from the list to open Applications Folder.
3. Find SoftwareHandler or any unwanted program.
4. Drag SoftwareHandler to Trash Bin to delete the application from Mac.
5. Right-click on Trash icon and click on Empty Trash.
Step 3 : Remove Browser Extensions that belongs to SoftwareHandler
1. Locate the add-on or extension that is relevant to the adware. To do this, please follow the following depending on affected browser.
Safari - Choose Preferences from the Safari menu, then click the Extensions icon. This will open a window showing all installed extensions.
Chrome - Select Preferences from the Chrome menu, and then click the Extensions link found on the left pane.
Firefox - Choose Add-ons from the Menu. Look at both the Extensions and Plugins lists when it opens a new window.
2. Once you have located SoftwareHandler, click on Remove or Uninstall, to get rid of it.
3. Close the browser and proceed to the next steps.
Step 4 : Delete Malicious Files that have installed SoftwareHandler
1. Select and copy the string below to your Clipboard by pressing Command + C on your keyboard.
~/Library/LaunchAgents
![Software Software](/uploads/1/2/6/5/126523905/243018388.jpg)
2. Go to your Finder. From the menu bar please select Go > Go to Folder...
3. Press Command + V on your keyboard to paste the copied string. Press Return to go to the said folder.
4. You will now see a folder named LaunchAgents. Take note of the following files inside the folder:
- com.SoftwareHandler
- unknown.download.plist
- unknown.ltvbit.plist
- unknown.update.plist
The term unknown is just a representation of the actual malware name. Attackers may masks the actual name with following:
- WorkDefault, BrowserToday
If you cannot find the specified file, please look for any unfamiliar or suspicious entries. It may be the one causing SoftwareHandler to be present on your Mac. Arranging all items to see the most latest ones may also help you identify recently installed unfamiliar files. Please press Option + Command + 4 on your keyboard to arrange the application list in chronological order.
Important: Take note of all the suspicious files as you may also delete the same item on another folder as we go on.
5. Drag all suspicious files that you may find to Trash.
6. Please restart the computer.
7. Open another folder using the same method as above. Copy and Paste the following string to easily locate the folder.
~/Library/Application Support
8. Look for any suspicious items that are similar to the ones in Step 4. Drag them to the Trash.
9. Repeat the process on the following non-hidden folders (without ~):
/Library/LaunchAgents
/Library/LaunchDaemons
/Library/Application Support
/Library/LaunchDaemons
/Library/Application Support
10. Lastly, go to your Finder and open the Applications Folder. Look for subfolders with the following names and drag them to Trash.
- WorkDefault, BrowserToday
Optional : For locked files that cannot be removed, do the following:
1. Go to Launchpad, Utilities folder, open Activity Monitor.
2. Select the process you want to quit.
3. Click on Force Quit button.
4. You may now delete or remove locked files that belongs to SoftwareHandler adware.
Step 5 : Double-check with MBAM Tool for Mac
1. Download Malwarebytes Anti-malware for Mac from this link:
2. Run Malwarebytes Anti-malware for Mac. It will check for updates and download if most recent version is available. This is necessary in finding recent malware threats including SoftwareHandler.
3. If it prompts to close all running web browser, please do so. Thus, we advise you to PRINT this guide for your reference before going offline.
4. Once it opens the user interface, please click on Scan button to start scanning your Mac computer.
5. After the scan, Malwarebytes Anti-malware for Mac will display a list of identified threats, SoftwareHandler is surely part of it. Be sure to select all items in the list. Then, click Remove button to clean the computer.
Step 6 : Remove SoftwareHandler from Homepage and Search
Safari
- Open your Safari browser.
- Go to Safari Menu located on upper left hand corner, and then select Preferences.
- Under General tab, navigate to Default Search Engine section and select Google or any valid search engine.
- Next, be sure that 'New Windows Open With' field is set to Homepage.
- Lastly, remove SoftwareHandler from the Homepage field. Replace it with your preferred URL to be set as your default homepage.
- Go to Safari Menu located on upper left hand corner, and then select Preferences.
- Under General tab, navigate to Default Search Engine section and select Google or any valid search engine.
- Next, be sure that 'New Windows Open With' field is set to Homepage.
- Lastly, remove SoftwareHandler from the Homepage field. Replace it with your preferred URL to be set as your default homepage.
Google Chrome
- Open Chrome browser.
- Type the following on the address bar and press Enter on keyboard : chrome://settings/
- Look for 'On Startup' area.
- Select 'Open a specific page or set of pages'.
- Click on More Actions and select Edit.
- Enter the desired web address as your home page, replacing SoftwareHandler. Click Save.
- To set default search engine, go to Search Engine area.
- Click on 'Manage search engines...' button.
- Go to questionable Search Engine. Click on More Actions and Click 'Remove from list'.
- Go back to Search Engine area and choose valid entry from Search engine used in the address bar.
- Type the following on the address bar and press Enter on keyboard : chrome://settings/
- Look for 'On Startup' area.
- Select 'Open a specific page or set of pages'.
- Click on More Actions and select Edit.
- Enter the desired web address as your home page, replacing SoftwareHandler. Click Save.
- To set default search engine, go to Search Engine area.
- Click on 'Manage search engines...' button.
- Go to questionable Search Engine. Click on More Actions and Click 'Remove from list'.
- Go back to Search Engine area and choose valid entry from Search engine used in the address bar.
Mozilla Firefox
- Run Mozilla Firefox browser.
- Type the following on the address bar and hit Enter on keyboard : about:preferences
- On Startup area, select 'Show your home page' under 'When Firefox starts' field.
- Under Home Page field, type the desired URL to replace SoftwareHandler settings.
- To configure default search engine, select Search on left sidebar to display settings.
- Under Default Search Engine list, please select one.
- On the same page, you have an option to Remove unwanted search engine.
- Type the following on the address bar and hit Enter on keyboard : about:preferences
- On Startup area, select 'Show your home page' under 'When Firefox starts' field.
- Under Home Page field, type the desired URL to replace SoftwareHandler settings.
- To configure default search engine, select Search on left sidebar to display settings.
- Under Default Search Engine list, please select one.
- On the same page, you have an option to Remove unwanted search engine.
Optional : If unable to change browser settings, execute these steps:
Some user complains that there is no way to change browser settings because it is grayed out by SoftwareHandler. In such situation, it is important to check if there is unwanted profile. Please do the following:
1. Quit any running applications and launch System Preferences from your Dock.
2. Under System Preferences, click Profiles.
3. Select SoftwareHandler or any relevant profile from the left pane. See image below.
4. At the bottom of this window, click minus [-] button to delete the account. Please refer to image above.
5. Close the Profiles window and open the affected browser to change all settings associated with SoftwareHandler.
If searching through obscure corners of your computer for what could be hundreds of files sounds like something a machine could do better than you, you're right. There are plenty of software programs that do just that. They're usually your best bet for really cleaning an app off your Mac, and some of them are free. Popular examples include AppTrap, Appcleaner, and AppZapper.
Some of the files that a program might create on your hard disk are invisible. It may be tempting, especially for neat freaks, to find and delete these files. But some files are deliberately hidden because they are essential to the computer's operating system. Deleting the wrong file could land you in deep trouble [source: Landau]. The best advice is not to go where even experienced techies fear to tread. Uninstall utilities can search out and destroy these files, but doing so on your own invites trouble.
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Another important thing to do is empty your Trash when you're finished uninstalling. Moving a program's icon to the Trash doesn't actually remove the files from your hard disk or clear up any space. Only when you empty the Trash is the application really gone.
Here are some other important tips:
- When you install a program, check to see how to uninstall it. Make a note if it has its own uninstall utility or instructions.
- Before you begin any uninstalling process, check to make sure your Trash is empty or contains nothing you might want to save.
- Log on as your computer's administrator whenever you uninstall. If you're uninstalling at work and don't have administrator privileges, you'll have to consult with your tech people [source: Ritchie].
- If you opt for a third-party uninstall utility, look at the features. Some developers charge for their software, but you may not need the bells and whistles. Free utilities may work fine.
- It often makes sense to leave preference files alone. If you ever reinstall the same software, you won't have to set the preferences.
- Suites of software from a developer, such as the Office suite from Microsoft, often share files. Removing the files of one component may affect the others, so it's good to be cautious with these [source: The X Lab].
- If, after you remove a program, the icon is still in your dock, you can get rid of it by simply dragging it off the dock and letting it go [source: Tech-FAQ].
Removing software from your Mac is a lot less of a hassle than cleaning your office or garage. But clearing away computer clutter and making space on your hard disk can be just as satisfying.
Last editorial update on Mar 13, 2019 10:41:20 am.
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Sources
- Landau, Ted. 'Tutorial: Now you see 'em, now you don't: Invisible files in Mac OS X,' cnet.com, May 19, 2004. (Feb. 14, 2019) https://www.cnet.com/news/tutorial-now-you-see-em-now-you-dont-invisible-files-in-mac-os-x/
- FacRumors. 'Uninstalling Applications in Mac OS X,' MacRumors.com. (Feb. 16, 2019) https://web.archive.org/web/20170715163609/http://guides.macrumors.com/Uninstalling_Applications_in_Mac_OS_Xp
- Ritchie, David. 'How to Uninstall Mac Programs,' TheMacLawyer.com. October 13, 2010. (Feb. 16, 2019) http://www.themaclawyer.com/2010/10/articles/guest-posts/guest-post-how-to-uninstall-mac-programs/
- Tanous, Jim. 'How to Uninstall & Remove Mac OS X Programs and Applications,' The Mac Observer. Feb. 1, 2013. (Feb. 16, 2019) https://www.macobserver.com/tmo/answers/how-to-uninstall-remove-mac-os-x-programs-and-applications
- Tech-FAQ. 'How to Uninstall Programs on a Mac,' Tech-FAQ.com. (Feb. 16, 2019) http://www.tech-faq.com/how-to-uninstall-programs-on-a-mac.html
- The X Lab. 'Uninstalling applications,' TheXLab.com. (Feb. 16, 2019) http://www.thexlab.com/faqs/uninstallingapps.html